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Help-Page-Background

Upcoming Monthly Maintenance

  • June 13, 2022 6:00PM - 7:00 PM CT
    • Possible security errors when attempting to access Istation while the update is in progress.
  • June 10, 2022 5:00 PM - 8:00 PM CT
    • Planned system maintenance window. You may encounter a brief disruption in login during this time.
  • May 13, 2022  8:00 PM - 9:00 PM CT
    • Planned system maintenance window. You may encounter a brief disruption in service during this time.
  • May 26, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™
  • June 23, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™
  • July 28, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™

 

Upcoming Releases

Upcoming Change for Chromebook Customers

  • On June 1st all Chromebook users signing into the student app will be redirected to Istation in the browser (app.istation.com)
  • For SSO users, this will be a seamless transition. For non-SSO users who haven’t already made the change, the app will open a new browser window and take students to login at app.istation.com.
  • Please make sure to uninstall the Chromebook app as soon as possible, and instead create a bookmark for app.istation.com that students can use instead!
 

ISIP Reading Norm Updates & More!

  1.  A new vertical scale will span all grades from prekindergarten through 8th grade. This will help schools, teachers, and parents track student performance from year to year. Istation will provide a guide between the new scale and the old scale.
  2. Updated Lexile® measures will link to the Overall score. Lexiles will be available starting in prekindergarten in order to better assess how pre-readers are progressing in reading using the Lexile scale.
  3. Growth norms will take into account what is normal or expected growth by grade.
  4. Enhanced dyslexia screening will be provided with ISIP RAN.
 

Release History

Educator Experience

The new homepage makes it easier to get the most out of Istation. The platform itself serves as a coach, pushing the most important information right to your fingertips, saving educators time, and helping power up instruction. The user-friendly design funnels key activities from your classroom, school, or district into a centralized feed, where we transform the data using educational best practices into a manageable list of action items.

Learn More: Educator Experience - Istation Reimagined!

Educator Experience

Istation has launched new login screens for all educators. The update streamlines the login experience and sets the table for the future, introducing a brand new look and feel with a dedicated space to spotlight new Istation characters as well as student and teacher accomplishments.

Learn More: Educator Experience - Istation Reimagined!

 

Subtest & Assessment Changes

  • Starting in January 2022, all kindergarten students will complete the Phonemic Awareness and Alphabetic Decoding subtests monthly through June. Starting in December 2021, all 1st-grade students will complete the Phonemic Awareness subtest monthly through June. Our standard scoring criteria will remain in place, and these subtests will not count toward the Overall score unless the student’s performance meets the scoring criteria.
  • In February, we will conduct a study with MetaMetrics® to update our Lexile measure. Students in prekindergarten, 1st, 3rd, 4th, 6th, and 8th grades will receive an extra subtest at the end of their ISIP Reading assessment. This subtest, designed by MetaMetrics, will be used to recalculate the Lexile scores students receive, based on their overall performance on ISIP. The subtest will take approximately 5 to 10 minutes to complete.

Learn More: ISIP Assessments

 
 
 

Touchscreen Announcement

Coming November 10, 2021, Istation in the Browser will have full touchscreen compatibility on Chromebook devices using the Chrome browser. No additional steps are necessary from current browser users. Any customers who want to opt-in to Istation in the Browser for SSO should contact Support@istation.com.

Learn more: Istation App Moves to Browser!
 

Istation updates in October, 2021

October 21, 2021

  • Reporting website 6:00-8:00 PM CT
  • Web-based ISIP™ 4:00-6:00 PM CT

Istation updates in September, 2021

September 28, 2021

  • Reporting website   6:00-8:00 PM CT

September 23, 2021

  • Web-based ISIP™   4:00-6:00 PM CT

September 17, 2021

  • Reporting website   6:00-8:00 PM CT

September 16, 2021

  • Reporting website   6:00-8:00 PM CT

  • Web-based ISIP™   4:00-6:00 PM CT

Istation updates in August, 2021

August 26, 2021

  • Web-based ISIP™   4:00-6:00 PM CT

  • Reporting website   6:00-8:00 PM CT

August 19, 2021

  • Reporting website   6:00-8:00 PM CT

Event History

April 9th, 2022 
11:00 AM - 2:00 PM CT
  • Planned system maintenance window.

April 12, 2022

Intermittent Issues 7:00pm - 7:10PM

  • We are aware of intermittent interruptions to the reporting site and have resolved any outages. The website has been restored to full capacity. 
April 28, 2022
4:00 PM - 6:00 PM CT
  • Web-based ISIP™
 

Events During the Month of September

September 27, 2021

Customer Support Phone System Issue  1:00 PM

  • We are currently experiencing an issue with our phone system and are unable to answer incoming calls. We have reported the issue to our phone provider. Customers can still use email or chat to contact us.

September 20, 2021

Intermittent Issues 10:15 AM - 11:15 AM CST

  • We are aware of issues causing intermittent interruptions to a number of services and are working to resolve them as quickly as possible.

September 13, 2021

Customer Support - Phone System Issue 12:00 PM - 2:30 PM CST

  • We are currently experiencing an issue with our phone system and are unable to answer incoming calls. We have reported the issue to our phone provider. Customers can still use email or chat to contact us.

September 7, 2021

Intermittent Issues 10:15 AM - 11:15 AM CST

  • We are aware of issues causing intermittent interruptions to a number of services and are working to resolve them as quickly as possible.

Events During the Month of November

November 19, 2021

Planned system maintenance window. You may encounter brief interruptions during this time.

November 26-27, 2021
Planned system maintenance window. You may encounter brief interruptions during this time.
 

Events During the Month of December

December 4th | 7:00 PM-11:00 PM CT

  • Planned system maintenance window. You may encounter brief interruptions during this time.

December 8th

  • Istation no longer supports the iOS 8 operating system. To avoid any delays in accessing our content, please update your device to ensure it is using the most current version of iOS.

December 11th | 7:00 PM-11:00 PM CT

  • Planned system maintenance window. You may encounter brief interruptions during this time

December 23, 2021 - Jan 4, 2022

  • Istation Support will be closing at 11:00 AM on December 23 and will reopen on January 4th. 

December 27th, 2021    7:00 PM - 11:00 PM CT

  • Planned system maintenance window. You may encounter brief interruptions during this time

 

Events During the Month of January

January 7th | 9:45 AM - 10:00 AM
  • Reports of authentication issues for the application.
  • Our development team has located the root cause and has placed preventative measures to prevent future occurrences

January 8th | 3:00 PM - 10:00 PM CT

  • Planned system maintenance window. You may encounter brief interruptions during this time.

January 9th 

  • Ongoing maintenance. There may be periodic, minor impact.

January 27 | 4:00 PM - 6:00 PM CT

  • Web-based ISIP™
 

Events During the Month of February

  • February 5th, 2022 - 6:00 PM - 9:00 PM CT - Planned system maintenance window. You may encounter brief interruptions during this time
  • February 9th, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™
  • February 15th, 2022 - Google has updated its policies and temporarily pulled Istation's Android app from the play store. This only impacts those trying to download the android app, if the app has been downloaded previously it will not be impacted.
  • February 19th, 2022 - 9:00 AM - 12:00 PM CT - Planned system maintenance window. You may encounter brief interruptions during this time
  • February 21st, 2022 - 10:45 AM - Istation received reports of launch errors occurring for users who attempted to SSO in via Clever. Please note that manual login attempts still function at this time. Our development team is currently looking into the root cause of these errors.
  • February 24, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™
  • February 26th, 2022 - 10:00 PM - 12:00 AM CT - Planned system maintenance window. You may encounter brief interruptions during this time
  • March 24, 2022 - 4:00 PM - 6:00 PM CT - Web-based ISIP™
  • Apr 28th, 2022 - 4:00-6:00 PM CT - Web-based ISIP™
  • May 26th, 2022 - 4:00-6:00 PM CT - Web-based ISIP™
  • Jun 23rd, 2022 - 4:00-6:00 PM CT - Web-based ISIP™
 

  • March 3, 2022 - ISIP Early Reading - Score Discrepancies - We are aware of an issue with some students who assessed in the Early Reading portion of our program receiving sharp increases or decreases in their overall score. Our development team is investigating and working to resolve this as quickly as possible.
  • March 12th, 2022 11:00 AM - 12:00 PM CT - Upcoming Maintenance 
 

Events During the Month of April

 
 

Events During the Month of May

 
 

Events During the Month of June

  • June 14th, 2022 6:00 PM - 8:00 PM CT Planned system maintenance window. You may encounter brief interruptions during this time. 
  • June 14th - June 17th, 2022 - 1:00 - 2:30 PM CT  - Istation Support will be closed as we focus on diversity, equity, and inclusion in Istation's week of Leaning in.